Herbs n Tea makes sure for the safe and quick shipping of your orders.
Our shipping rate are very reasonable with a flat rate of 4.95 for all destination within Europe up to 2 Kg.
For non-European countries, look at the table below.
All orders are processed and shipped from our wharehouse within 48 hours from the time you finalize your order.
Rates within Europe:
|
| Weight |
1st Class Mail
Not Insured |
1st Class Mail
Registered |
| 200 gr | 3.15 | 5.95 |
| 350 gr | 3.90 | 6.95 |
| 500 gr | 4.90 | 7.95 |
| up to 1 Kg | N/A | 9.95 |
| up to 1.5 Kg | N/A | 10.95 |
| up to 2 Kg | N/A | 12.95 |
Rates for Non-European Countries:
|
| Weight |
1st Class Mail
Registered |
| 100-400 gr | 6.95 |
| 500 gr | 9.95 |
| 1 kg | 12.95 |
| 1.5 kg | 15.95 |
| 2 kg | 15.95 |
Methods of shipping available:
|
|
| 1st Class Mail - Not Insured |
Delivered within 3 to 5 days after the day of posting. This solution is the most econimical as it is NOT insured.
We DO NOT have any responsibility for lost or stolen parcels. We recommend the use of the following REGISTERED options that are "signed for" and insured.
Only items sent by "Registered" mail will benefit from a replacement if they are lost. |
| 1st Class Mail - Registered |
Delivered within 3 to 5 days after the day of posting, this methods has its own tracking number as an added security measure.
Upon arrival the parcel will have to be signed for.
If you are not available to sign for the pracel it will be sent back to us after the third attempt. In order to deliver the parcel again we will have to charge for the second shipping with the added penalty of the post office. |
| Express Mail - Registered |
Delivered within 1 to 3 days after the day of posting, this methods has its own tracking number as an added security measure. You will have to sign for the parcel when it arrives.
If you are not available to sign for the pracel it will be sent back to us after the third attempt. In order to deliver the parcel again we will have to charge for the second shipping with the added penalty of the post office. |
- In the rare case of delays we will promtly notify you via email of the time we expect your order to be shipped.
- We are not responsible for Post Office delays.
- Herbs n Tea is not responsible for lost items during transit sent by "1st Class Mail - Not Insured" method of delivery.
- We deliver to over 160 countries worlwide.
- Here are some the countries that we cater to often. Argentina, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxemburg, Malaysia, Malta, Mexico, Morocco, Netherlands, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, Vatican City...and more.
Return Policy
We try to keep all our customers satisfied with each and every order they make. We will gladly accept back any item that was purchased within 15 days from the date of shipment that you do not wish to keep. Samples are not returnable.
Because all returned items are disposed of a restocking fee of 40% is charged. For a full refund we require that you return the items, new, unused, and in their original sealed packaging.
It remains to our discretion to determine if the return is accepted and whether fully refundable or whether a restocking fee applies.
You will have the choice between a refund, an exchange of equal or lesser value.
No refund will be made for shipping charges.
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